Terms of Service
Terms of Service
Welcome to Larensy, your destination for exquisite moissanite jewelry. By accessing or using our website (“Site”), you agree to the following Terms of Service. Please read them carefully before using our Site.
1. General Terms 1.1. Larensy (“we,” “us,” or “our”) operates this website to provide information, sell products, and offer services related to moissanite jewelry. 1.2. By accessing our Site or purchasing from us, you agree to comply with these Terms of Service, our Privacy Policy, and any other guidelines or rules posted on our Site.
2. Eligibility 2.1. You must be at least 18 years old or have the consent of a parent or legal guardian to use this Site or purchase products. 2.2. By placing an order, you confirm that all information provided is accurate and that you have the legal capacity to enter into a binding agreement.
3. Products and Pricing 3.1. All products are described as accurately as possible. However, slight variations in color, design, and size may occur due to the nature of handcrafted jewelry. 3.2. Prices are listed in your local currency (where applicable) and are subject to change without notice. 3.3. We reserve the right to refuse or cancel any orders due to errors in pricing, product availability, or suspected fraudulent activity.
4. Orders and Payment 4.1. All orders are subject to acceptance and availability. 4.2. Payments must be completed through our approved payment gateways. We do not store credit card information. 4.3. Taxes, customs duties, and shipping fees may apply depending on your location and are the responsibility of the customer.
5. Shipping and Delivery 5.1. Estimated shipping times are provided at checkout but are not guaranteed. 5.2. We are not responsible for delays caused by carriers, customs, or other unforeseen events. 5.3. Customers are responsible for ensuring that the shipping address provided is accurate and complete.
6. Returns and Refunds 6.1. Our return policy allows for returns within 30 days of delivery, provided the item is unworn, undamaged, and in its original packaging. 6.2. Custom or engraved items are non-refundable unless defective. 6.3. Refunds will be processed within 7-10 business days of receiving the returned item. Shipping fees are non-refundable.
7. Intellectual Property 7.1. All content on this Site, including text, images, logos, and designs, is the property of Larensy and is protected by copyright and intellectual property laws. 7.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability 8.1. Larensy is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or Site. 8.2. We are not responsible for third-party actions or services linked to from our Site.
9. Privacy and Data Protection 9.1. We collect and use personal data in accordance with our Privacy Policy, which complies with applicable data protection laws. 9.2. By using our Site, you consent to the collection and use of your data as described in our Privacy Policy.
10. Governing Law 10.1. These Terms of Service are governed by the laws of the United Kingdom. Any disputes will be resolved in the appropriate courts of the UK.
11. Updates to Terms 11.1. Larensy reserves the right to update or modify these Terms of Service at any time without prior notice. 11.2. Continued use of the Site constitutes acceptance of the revised Terms.
12. Contact Information For questions or concerns about these Terms of Service, please contact us:
- Address: 2 Francis Walk, London, N1 0LJ, UK
- Email: [email protected]
- Phone: +44 7735 666841
- Customer Service: Monday to Saturday between 9:00 am to 9:00 pm CEST
Thank you for choosing Larensy for your moissanite jewelry needs. Your satisfaction is our priority.
